Terms

 SHIPPING AND RETURNS

 

A. LIMITED WARRANTY TERMS & CONDITIONS.

  1. One-year limited warranty is applicable on all aftermarket replacement parts.

  2. Martian Links fully upholds the warranty policies of the respective manufacturers of the products or goods sold through our site. As such, Martian Links does not provide any additional guarantees of performance or durability beyond the quality standards established by the manufacturer. Typically, for a defective part(s) that meets the warranty criteria of its manufacturer, the warranty can be claimed by the customer if they reorders alike replacement part from our website to be eligible for a full refund for the defective/failed part as long as it falls within an established warranty period.

  3. Martian Links reserves the right to refund the consumer the original purchase price of the product if an appropriate replacement is not available.  

 

B. ITEMS AND CONDITIONS NOT COVERED BY THE LIMITED WARRANTY.

  1. The cost of labor required to remove and install a repaired or exchanged parts to the vehicle.

  2. Any damage caused by abuse, neglect, accident, or natural perils.

  3. Loss caused by the parts being improperly installed.

  4. Shipping & handling, border fees, and all other admonition costs.

  5. Decrease in performance of any covered part due to normal wear and tear (unless actual breakdown occurs), having regard to inherent manufacturing faults in some parts models.

  6. Loss caused by any modification or use of the parts for which it was not originally designed.

  7. Parts if it is used for competitive driving, racing, or commercial purposes.

  8. Loss caused by the failure of a part or parts of the engine that are not covered by this limited warranty.

  9. Repairs performed without prior authorization from Martian Links.

  10. Loss caused by a defective timing belt.

 

C. SHIPPING POLICY.

  1. Martian Links strives to provide the fastest, cheapest, and easiest way to ship units around the world for customers. Shipping is free for orders made within Canada. For international customers as well as in some cases North American customers the price on our website does not include customs tax and duties; Import duties, and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. The custom duties and taxes are charged by your government/customs. 
Once you receive your goods, please inspect them for any damage during transit, and report any damage within 2 days via e-mail to info@martianlinks.com. If all is well please leave us a feedback, so we know you have received your goods.  
 

D. RETURNS POLICY.

  1. A part returned undamaged within 30 days of the original purchase date will be eligible for a refund, but no credit/refund will be given for any part returned more than 30 days after the original purchase date and will be returned to you. No return will be accepted after 30 days.

  2. Any damaged part must be reported within 2 days from the delivery date. We will not accept any damaged parts after 2 days.

  3. Returned parts without sticker date and beyond 30 days time frame will not be accepted.

  4. No credit will be granted for returns on altered, edged, damaged, or painted Parts.

  5. Unused parts must be returned in their original packages and in re-saleable condition for full credit. Unused CAPA-certified parts must still have the CAPA seal affixed to the part.

  6. All returns will be posted to your account as a store credit within the next business day.

  7. Returns will be in Pending status until we get the parts inspected in our warehouse.

  8. No replacement will be sent until our staff have inspected and verified the returned. All missing parts will be charged to the customer. If we find the returned item is not ours, we will simply send the item back at your own cost.

 

E. CLAIM PROCEDURE.

  1. You can submit a return request on your account dashboard or by sending us an email at info@martianlinks.com

 

 

 PRIVACY POLICY

 

Martian Links Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website martianlinks.com, purchase products from our e-commerce store, or use our services.

Information We Collect

Personal Information

When you create an account, place an order, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Billing information

How We Use Your Information

We use the information we collect in the following ways:

  • To Process Transactions: To process your orders and provide the products and services you request.
  • To Improve Our Services: To understand how our customers use our website and to enhance user experience.
  • To Communicate: To send you updates, promotional materials, and other information that may be of interest to you.
  • To Personalize: To tailor our content and advertisements to suit your interests and preferences.
  • To Comply with Legal Requirements: To comply with applicable laws and regulations.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no transmission of data over the internet or any other network can be guaranteed to be 100% secure. While we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the internet which are beyond our control.

Your Choices

You have the following rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You may opt-out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to the practices of those websites, and we are not responsible for the content or privacy practices of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact form.